Privacy Policy

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Effective Date: February 9, 2026

Chill Out Event values your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect:
• Name
• Email address
• Payment information
• Device and usage data

Payment information is processed securely through third-party payment processors. We do not store full card details on our servers.

2. How We Use Information

We use collected information to:
• Process ticket purchases
• Deliver digital tickets
• Provide customer support
• Improve our platform
• Communicate event updates

3. Data Protection

We implement reasonable security measures to protect personal information. Payment transactions are encrypted and processed securely.

4. Sharing of Information

We do not sell personal data. Information may be shared with:
• Event organizers (for admission purposes)
• Payment processors
• Service providers supporting platform operations

5. Your Rights

You may request access to or deletion of your personal information by contacting us.

6. Updates

We may update this Privacy Policy periodically. Continued use of the platform indicates acceptance of changes.

For privacy inquiries, contact:
support@chilloutevent.com

For customer support, ticket inquiries, or partnerships, please contact:

Email: support@chilloutevent.com

Business Name: Chill Out Event
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

We aim to respond within 24–48 hours.